I have known the owners of this shop for at least 15 years if not more and one thing I can tell you is they so their piercings the right way! They show you how to care for it and offer the after care at the shop so you don't have to go anywhere else to buy anything! I have 6 piercings and all of them were done by Teresa and her crew at the shop and I can tell you without a doubt I will be back to get more as I'm wanting to get my back dermals done soon! I can honestly tell you if your piercings did not turn out right it's because you're not taking care of them like you were instructed to do! You didn't use the aftercare that was recommended when the piercings were done! And that would not be the fault of this business either so these petty comments bashing this shop seriously makes you irrelevant! If you were irresponsible with the care of your piercings and you being petty wanted to bash a shop who you can clearly see from all of the rest of the reviews that they are an awesome shop then I hope that they don't pierce you anymore! I won't go anywhere else and I also invest my money in their tattoo shop also and have never had a problem with that either! The owners of these shops are good people and if it was a problem on their end they trust and believe they would have made it right! Even if something went wrong with the jewelry you bought they would make that right! They are great people and I won't go anywhere else for my piercings!